
WHAT TO EXPECT
_edited.png)

YOUR HAIR EXTENSION JOURNEY
Choosing hair extensions can feel like a big decision, especially if you've never had them before. My goal is to make the process feel simple, relaxed and enjoyable from start to finish.
From your first consultation to your ongoing maintenance appointments, I'll guide you every step of the way so you always know exactly what to expect.
​
STEP 1: YOUR CONSULTATION
The moment you walk through the door, my goal is for you to feel relaxed, comfortable and completely at ease.
I know that talking about your hair can feel surprisingly emotional. Many of my clients have spent years feeling frustrated by their fine hair. They've tried the products, styling tricks and volume hacks, yet still feel like their hair never quite reflects how they want to look and feel.
​
This is a private 1:1 appointment in a safe, supportive environment where we can openly discuss your concerns, your goals and what you're hoping to achieve.
One of my favourite questions to ask is:
"If I had a magic wand, what would you love to achieve with your hair?"
​
For some women, it's a fuller ponytail. For others, it's more volume, more body or simply feeling more confident when they look in the mirror.
​
DURING THE CONSULTATION WE WILL:
✓ Discuss your hair goals and desired look
✓ Talk about your lifestyle and daily hair routine
✓ Assess your natural hair and suitability for extensions
✓ Explore the most suitable options for your hair
✓ Discuss maintenance and aftercare
✓ Go through pricing and answer any questions
✓ Create a personalised plan based on your hair and goals
​
HONEST ADVICE, ALWAYS
Most importantly, I'll be completely honest about what can and cannot be achieved.
There is absolutely no pressure to proceed. My job isn't to sell you hair extensions.
My job is to help you find the right solution for you.
STEP 2: COLOUR MATCHING & PLANNING
Once you've decided you'd like to move forward, we'll begin planning your transformation.
✓ Colour match your hair for a seamless blend
✓ Discuss your desired length and volume
✓ Complete your consultation form
✓ Go through your personalised quote
✓ Take your booking fee
✓ Secure your fitting appointment
✓ Order your bespoke hair
​
This is usually the moment clients start to get really excited because everything suddenly becomes real. Your fitting appointment is booked, your hair is ordered and you're one step closer to having the hair you've always wanted.
​
STEP 3: YOUR FITTING APPOINTMENT
The exciting part. This is the day your new hair comes to life.
✓ Fit and blend your extensions
✓ Style your new hair
✓ Show you how to care for your extensions
✓ Book your complimentary follow-up appointment
You'll leave with fuller, more confident hair and everything you need to care for it at home.
​STEP 4: COMPLIMENTARY FOLLOW-UP APPOINTMENT
Around two weeks later, you'll return for a complimentary follow-up appointment.
​
✓ Check your extensions are settling beautifully
✓ Answer any questions you may have
✓ Make any small adjustments if needed
✓ Ensure you're completely happy with your new hair
✓ Book your next refitting appointment
​
To secure your refitting appointment, a £50 booking fee is required. This can either be paid on the day of your follow-up appointment or requested online afterwards, whichever is most convenient for you.
I want you to feel confident, comfortable and fully supported throughout your hair journey.
​
STEP 5: REFITTING & STRANDCARE MEMBERSHIP
To keep your extensions looking beautiful and your natural hair healthy, refitting appointments are recommended every 6-8 weeks.
During your refitting appointment, we will:
✓ Remove and refit your extensions
✓ Check the health of your natural hair
✓ Refresh your style
✓ Answer any questions you may have
For added convenience, many clients choose to join the StrandCare Membership, allowing them to spread the cost of their refitting appointments into manageable monthly payments.
​
Simple, stress-free maintenance and beautiful hair all year round.

Terms and conditions

New
PAY AS YOU GO REFITTING EVERY 6-8 WEEKS
157
Prices shown are based on volume hair extensions. Costs vary depending on the method and amount of hair fitted.
Ideal for clients with fine to medium hair density & average hair growth.
Valid for 8 weeks
Book appointments as needed
Pay per refit
No monthly commitment
Suitable for clients who prefer to pay as they go

New
SIGNATURE MAINTENANCE PLAN - 8 WEEKS
77
Every month
Prices shown are based on volume hair extensions. Costs vary depending on the method and amount of hair fitted.
Ideal for clients with fine to medium hair density & average hair growth.
Valid for 12 months
Spread the cost into manageable monthly payments
No large one-off refit bills
Priority booking
£50 annual hair credit
Refit appointments every 8 weeks
Cancel any time once used appointments have been paid for
Your next refit is already taken care of

New
SIGNATURE MAINTENANCE PLAN - 6 WEEKS
99
Every month
Prices shown are based on volume hair extensions. Costs vary depending on the method and amount of hair fitted.
Ideal for clients with very fine hair & faster hair growth.
Valid for 12 months
Spread the cost into manageable monthly payments
No large one-off refit bills
Priority booking
£50 annual New Hair credit
Refit appointments every 6 weeks
Cancel any time once used appointments have been paid for
Your next refit is already taken care of
MAINTENANCE MADE SIMPLE
Hair Extension
(Pricing Example for Volume Hair extension Refitting*)
